Reviews

I have used pexhouse.com twice now. They have impressed me with service, delivery and pricing both times. Thanks!

Great place, great service, super fast delivery and pricing is very competitive. Thank you.

Thanks Chance for the accurate and a quick delivery. You will be hearing from me again soon for the future jobs.

Everything has arrived here. I did a complete check of the list with my grandson…. and while I was a bit skeptical at first I was very pleased to find everything exactly as ordered (except for the corrections made by you).

So thank you so much for your help and attention to detail and for getting this order to me so promptly. I will be recommending PEXHouse to anyone who asks.  🙂

Thank you for the lightening fast response.

Thanks so much, very professional customer service.

Solid prices and fast service. What more could you ask for?! Thanks Brendan and PexHouse!!!

I have used PEX House for my plumbing and heating needs few times now, always fast delivery, very fair pricing and very helpful staff, Thank you !

Excellent customer service! Our order was delivered within 3 hours after placing it. This is all the more impressive because we are located a 2 hour (one way) drive away from their location. Their prices were great!! So much better than Home Depot or the other big box stores.

Très bonne compagnie, très bon prix, très bon service. Peuvent vous servir toutes sortes de produits de plomberie, meme s’ils ne sont pas présentés sur leur site. Livraison extra rapide. Je me sers chez eux depuis 2 ans.

Great online vendor. Fast shipping to Sudbury, and they always have inventory for my Pex request. Also, very quick to respond to social media messaging. It’s nice to see a business keeping up with the times.

Great company. Prices are much better than Wolseley and the like, Service is just as good if not better than the guys at the counter. The most convenient return process too when you have too much left over. Highly Recommend.

Best Plumbing supplier in Ontario, fair prices, great quality, fast delivery.

Chance and his team went above and beyond my expectations. Their prices are competitive and their stock of fittings is better than my current plumbing suppliers. Will be looking to PEX House for all my future business!!

Woosh! It was a small order, but even so, one day delivery to rural Nova Scotia is super!

This is “the place”, hands down, for all your plumbing needs, especially working with PEX! I contacted Pexhouse through email regarding a new Pex residential plumbing job. Josh helped plan, gave me a complete list of parts and processed the order. I only dealt with Josh, but if everyone is like him, you will have peace of mind that everything is thought of. I’ve never dealt with someone who’s so thorough. Shipping was within 48 hours of processing the order. Even during COVID-19! I can’t say enough good things about this company and their product support.

I’m an average home owner who learned that when my house was built, they installed KiTec PEX plumbing. I found areas in the exposed parts of the system that were bubbled and corroded. I did lots of research online and liked the cold expansion (PEX-A) system from Uponor. The issue was that I couldn’t find a supplier in my area that was willing to sell to a non-plumber. As well, I had trouble finding a tradesmen who takes pride in their work as though it was their own house, so I decided to tackle the job of replacing all the Kitec in my house. Josh at PexHouse.com was a big help when I needed advice and every shipment I ordered from them arrived super quick. Great company and great people. I’m a customer for life.

Great format…so many parts and so easily purchased. Fantastic pricing.

Wow super amazing service, super fast shipping 👍

I found PexHouse online when I was looking for shower/tub spout test plugs for my new tub/shower plumbing. I wish that I had found them before I only needed the test plugs. I ordered 2; one for my shower fitting and one for my tub fitting. The test plugs were the o-ring style and fit my DIY needs. This was my first major plumbing job. The plugs were perfect. They shipped quickly after ordering them and arrived in decent time. Just what Mommy needed. Thank you so much!!! Water test sucess! And my littlest one thinks they will make perfect handles for light sabers now 😉

Amazing order picking and shipping. Good site and overall great experience; local distributor said they had 600 on backorder from the manufacturer and within an hour of placing my order Pexhouse had it marked as shipped with a tracking number.

Great customer service team, as they always reply promptly.

Products are good quality and the prices are fair.

Shipping is fast & comparable to Amazon Prime. In Ontario, expect your products to arrive 1 or 2 business days after you place an order.

Upon receiving my second order, I concluded that PexHouse deserves the best, highest mark. Both of my orders arrived very fast (the day after the order was placed). The prices were very reasonable. I definitely will use PexHouse in the future.

Great service! I added a couple hose taps to my order of different lengths. I didn’t realize they had different fittings. They contacted me before processing the order to make sure that was what I wanted, quickly made the correction and shipped within 2 days of my order.

My product was sent out and arrived before I even paid for it. Thanks for the amazing service

I have recently been involved in several outdoor furnace and heat exchanger installations and have difficulty finding pex and copper fittings in the 1″ size. Previously, I had to order my supplies south of the border. While searching the internet this morning, I found PEXhouse.com and not only do you stock a tremendous assortment of items, your prices are much better than I have found anywhere, Canada or US! You will be getting all my plumbing purchases!!!

I placed my first order with Pexhouse.com. Their generic brand of expansion fitting is a lot cheaper than Wirsbo. I gave them a try and very happy with the service, the fast turn around, and the accuracy of the items. Thumbs up!

Thank you and keep it up!

Appreciate service provided.
This is third order I have placed and very pleased with the price, service and delivery.
I made a mistake on order and was able to contact someone immediately and have it corrected.
Greatly appreciate the help and corrections made.
Thank you very much.

Sturgeon County Alberta

I was skeptical about ordering online plumbing parts. I made a mistake which Pex house caught and corrected. The items arrived quickly and everything was there. I would highly recommend ordering from Pex house.

I ordered a significant amount of pex pipe. They called me promptly to discuss shipping time. I arrived on set date.
This is why I am placing an other order. I know I will get what I ordered. 5 stars

Great Product selection, fast Shipping and above all fantastic Customer Service ! Highly recommended.

I have bought several orders of their pex poly products and the service is incredible! I am in Wilmington NC, and I get material here in four days, every time. It is nice having a vendor that gives that level of service. It is unfortunate that I have to go out of the country to get that service. Great Company!

Folks…it is IMPOSSIBLE to receive better service anywhere else and pricing is very fair. Pexhouse is your place to shop!

In a time when customer service can be remarkably lacking, this firm proves the opposite. They are responsive, accommodating and efficient. Well done.

Great service all the time!

You guys are amazing, super easy transaction, fast shipping, fast respond. I will definitely buy again from you guys

First time user. Needed a bunch of oddball 1 inch pex fittings and other stuff for a one off project. Kind of stumbled on their website. Ordered online on Saturday evening. Stuff arrived on my doorstep in Ontario via Canpar on Tuesday. Exactly what I ordered. Great that its Canadian located in Ontario. Highly recommend them for excellent service and competitive pricing.

I was really impressed by the fast high quality service, inexpensive products and fast shipping!
I highly recommend…

Received my order almost next day by UPS checked order everything I ordered was there I want to thank you Josh for your quick response to my order.

Made an order had a few issues. Contacted customer service and had everything sorted straight away! Even delivery wasn’t bad shipping from Ontario to Alberta. With the speed they sorted out the error in my order I would totally recommend them! I rarely give a 4 out of 5 for anything but I’d give them at least a 4.25.

Placed an order 12999 on Dec 8th in early afternoon got my order the very next morning awsome service Want to thank Josh for his excellant service .Thanks Josh

Placed an order one afternoon received order the next morning by UPS awesome service I would recommend your company to my friends who may need your products and thanks Josh for your quick response .Louis

I ordered stuff at 2pm yesterday. It was sitting at my door at 8am this morning. I live approx 2 hours east of Toronto in the Country. I couldn’t believe the quick turn around. I believe the your Oder has been shipped email came 40min after I ordered it. Prices as well seems very good compared to big box.

Amazing service, everyone’s so helpful, package arrived quickly and well packed and labeled.
Prices very good.
Will definitely be a returning customer. I totally recommend Pexhouse!!

Needed some PEX-A and fittings. Called to check on delivery; got a courteous answer right away, and my order was going to ship within the next day or two.

There was a mistake on the website about the fittings; they were proactive, contacted me to check that an alternative would work, and added the additional parts free of charge.

Mistakes happen; companies getting on them and fixing them right away doesn’t always happen. Kudos to them!

I have ordered 3 times from Pexhouse and not one complaint yet. Prices beat my local suppliers and delivery is free. Shipping is 3-4 days to Ottawa.

Excellent service, great communication and care of customer.

Many online companies are easy to buy from but when there is a problem, exchanges and replacements can be frustrating and time consuming. Josh and his team at Pexhouse are always there with great service, during the buying process and afterward. I cannot say enough good things about this company and highly recommend you go to them for all your radiant heating needs !

My order was not fully in stock but customer service upgraded one of my parts for free. Entirely pleased with my experience, received in 2 business days.

I have ordered from Pexhouse several times and they continue to provide exceptional service.

We did a full revamp of our plumbing – Pex House had Everything we needed, at a much better price. While we were adding things onto the order, we were very pleased to see discounts automatically apply as the volumes went up! Their delivery arrived the next day – we were impressed and grateful – we could start the job on time!

The PexHouse provided me with a superior service. As soon as I’ve let them know that I needed my order by particular date, they arranged a delivery for the following morning providing me with the exact delivery time. The truth is, number of online companies care about collecting money and then you are in their mercy to have your order shipped.
The PexHouse is exceptional: as soon as your order is placed, the delivery is fast and the customer service is ready to help you (if required).

I’ve had amazing success with pex house! All my old suppliers would give me the run around on pricing and item availability. Pex house has proven time and again it’s reliability on its pricing, quality control with being very thorough in picking items for delivery and great customer service. Thanks guys, looking forward to continue working with you.